Terms Of Service

Welcome to evincetea.uk. Please read the following Terms of Service carefully before using this website or purchasing products. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms.

I. Services
This website primarily offers the display, sale, and related customer service for tea products, including but not limited to black tea, green tea, herbal tea, and specialty blends.
All product information, images, and descriptions are for reference only. While we strive to ensure accuracy, we do not guarantee that all information is completely error-free at all times. In the event of updates or adjustments, the information most recently published on the website shall prevail.

II. Orders and Payment
Once an order is submitted, it will enter the processing stage upon successful payment. We reserve the right to cancel orders that cannot be fulfilled due to insufficient stock, payment issues, or other force majeure events, and we will notify the customer promptly upon confirmation.
Payment for all orders must be made using the methods provided on the website; shipping will be arranged as agreed upon once the order is confirmed.

III. Billing Terms
All products on this website are sold on a “One-Time Purchase” basis.
All orders are for a single purchase and do not involve automatic renewals or recurring charges;
Customers are only required to pay for the items and associated fees confirmed in the order;
No subsequent charges will be incurred unless the customer voluntarily places another order;
Upon successful payment, a corresponding bill or payment record will be generated based on the order details.

IV. Shipping and Delivery
Orders will be processed and shipped after payment is confirmed. Delivery times vary depending on stock availability, logistics services, and the destination region.
We will actively assist in resolving delivery delays caused by force majeure, customs inspections, logistics issues, or other factors beyond our control, but we shall not be liable for any indirect losses arising therefrom.

V. Returns and Refunds
If you receive items with quality issues, shipping damage, or incorrect products, please contact customer service promptly and provide relevant supporting documentation.
For orders eligible under our return and exchange policy, we will process refund or exchange requests according to the established procedure after verification. Returns made without prior confirmation may not be eligible for a refund.

VI. Intellectual Property
All text, images, designs, page layouts, and other content on this website are protected by applicable intellectual property laws. No individual or organization may copy, reproduce, disseminate, modify, or use the content for commercial purposes without prior written permission.

VII. Limitation of Liability
To the extent permitted by law, this website shall not be held liable for any indirect or incidental damages—including service interruptions, data loss, or financial losses—resulting from website maintenance, system failures, network outages, third-party service anomalies, or other force majeure events.

VIII. Modification of Terms
We reserve the right to update or modify these Terms of Service based on business developments, legal and regulatory requirements, or operational needs. Updated terms will be posted on this website and shall take effect from the date of publication. Continued use of this website constitutes your acceptance of the latest version of the Terms of Service.